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October 1, 2024
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TURNING YOUR VISIONS INTO REALITY
Your Hospitality’s Success Story Starts Here
We provide expert consulting for hospitality start-ups, from concept branding to opening, while helping existing businesses with EHO audits, health & safety, staff training, marketing, cost reviews and menu adjustments to boost growth.
New Start-Ups
By offering integrated consulting, training, design, and construction services, we help turn your vision into reality, ensuring a seamless journey from concept to opening.
Compliences & Reglations
Our experts are dedicated to keeping your business compliant at all times. From kitchen audits to health and safety risk assessments, we can help you navigate regulatory requirements.
Support for Established Business
We can review your food, safety, and compliance processes to improve your current setup. Whether you need help fixing problems, improving your brand, or planning for growth, our customised solutions improve your operations and support long-term success.
Social Media & Marketing
Our marketing team create engaging content, manage your online presence & use analytics to attract new customers, retaining existing ones, ensuring your brand stands out in a competitive market.
HR & Staff Training
We offer tailored training programs to enhance skills and service quality for managers, bars, floor and kitchen staff, while providing guidance on recruitment and employee relations.
INTRODUCTION ABOUT US
We have a no-nonsense approach
We all know that the ideal scenario isn’t always possible in reality—especially in the hospitality industry. Every kitchen is different, every building is different, and every team running it is unique.
With 25 years of combined experience, we understand what’s realistic and what solutions work best for each venue. No fantasies—just real, practical hospitality solutions.
We’ve been there. We understand you!
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25
YEARS OF
EXPERIENCE
Certified Team
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Trusted Company
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Company Mission
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Our Vision
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Specialist Service
Food Safety & Compliance
EHO Visits
Our expert team is dedicated to keeping your business compliant at all times. From kitchen audits to health and safety risk assessments, we provide the guidance and support needed to meet regulatory standards. We help you implement best practices, address potential risks, and ensure all necessary paperwork is in place – so you’re always prepared for inspections with confidence.
Emergency
Call-Out
Are you in trouble or need immediate help?
Get Results with Modern Online Marketing
Boost Your Business with Social Media and Digital Strategies
Ready to take your business online but not sure where to start? Our dedicated marketing team will help you build a strong social media presence, create strategies that attract customers, and even design a professional website. From profile setup to engaging posts, we’ll guide you every step of the way. Let’s make your online marketing work for you—no fluff, just results.
INTRODUCTION ABOUT US
HR & Staff Training
We offer tailored on-site individual/ group training programs for managers, bar, floor, and kitchen staff, focusing on skill development and service quality. We also provide guidance on recruitment, employee relations, and set up all necessary training paperwork to keep your business compliant and ready for inspections.
Training Courses
Examples:
- Food Hygiene & Safety Certificate (Level 1 & 2)
- Allergen Awareness & Management
- Health & Safety in Hospitality
- Fire Safety & Emergency Procedures
- Manual Handling for Catering Staff
- Customer Service & Conflict Resolution
- Licensing Law & Responsible Alcohol Service
- Effective Leadership & Team Management
- Workplace Equality & Diversity Training
- Mental Health Awareness for Hospitality Staff
Specialist Service
Fire & Risk Management
We provide Fire Risk & Safety Management services to keep your business compliant and inspection-ready. This includes fire risk assessments, tailored safety plans, staff training, and setting up all required paperwork. We also advise on fire safety equipment, escape routes, and ongoing compliance support.
Emergency
Call-Out
Are you in trouble or need immediate help?
WHAT WE OFFER
Service for Exsisting Business
Food Safety & Kitchen Audit
Stay Compliant, Cook with Confidence – Expert Food Safety & Kitchen Audits for a Seamless Operation.
Health & Safety Assessment
Protect Your Team, Perfect Your Standards – Comprehensive Health & Safety Assessments for a Safer Workplace.
Menu adjustment & Cost Review
Maximise Flavour, Minimise Costs – Smart Menu Adjustments for Better Margins & Kitchen Efficiency.
Staff Training & Mistery Diner
Empower Your Team, Elevate Your Service – Expert Training & Insightful Mystery Dining Reviews.
Social Marketing & Brand Management
Amplify Your Brand, Engage Your Audience – Strategic Social Marketing for Lasting Impact.
Maintenance & Compliance Audit
Stay Operational, Stay Compliant – Proactive Maintenance & Compliance Audits for Hassle-Free Hospitality.
WANT URGETNT HELP IN SPECIFIC AREA?
Need Emargency Visit?
Whether you’re preparing for an EHO visit, need a Health and safety assessment, or received a bad score and need to improve immediately, our team is here to help you achieve compliance. We’ll guide you through the process and ensure your business is fully compliant.
CALL US ANY TIME :
07972 311184
TEAM MEMBERS
Meet Our Optimistic And Faithful Agents
HERE TO HELP YOU SUCCEED
We've Been There, We Understand Your Journey!
Our experienced team understands the challenges in the hospitality sector. With our extensive expertise, we identify issues and provide tailored solutions, enabling your business to thrive in a competitive market.
Building a new business?
KICKSTART YOUR HOSPITALITY DREAM
As a hospitality consultant with an integrated design and construction company, we provide a comprehensive support system for start-ups, guiding you from the initial concept to the successful opening of an establishment.
Here’s how this unique combination of services can benefit start-ups:
01 Concept Development:
We collaborate together to refine your vision and define the business’s unique selling points, target market, and brand identity. This foundational step ensures that the business concept is both appealing and viable in the current market.
02 Business Planning:
Leveraging industry expertise, our consultant assists in creating a robust business plan that outlines financial projections, budgeting, and operational strategies. This plan serves as a roadmap for success and is crucial for securing funding.
03 Menu and Service Design:
For food and beverage ventures, we help craft a well-thought-out menu that reflects the brand’s identity while meeting customer expectations. We also optimise service workflows, ensuring efficiency and a positive customer experience.
04 Location and Market Analysis:
Choosing the right location is critical. The consultant conducts thorough market research to identify optimal sites and provides insights into demographic trends and competition.
05 Design and Construction:
With an in-house design and construction team, we bring your concept to life, handling everything from architectural design to layout optimisation. We also manage the entire build process, including planning permissions, inspections and licenses.
06 Health, Safety, and Compliance:
Navigating regulatory requirements can be complex. Our compliance consultant ensures all necessary licenses, permits, and health and safety standards are met, safeguarding the business against costly legal issues.
07 Staffing and Training:
A well-trained team is essential for success. We can help with recruitment strategies and set up training programs that align with the brand’s service standards, ensuring staff are equipped to deliver exceptional service.
08 Marketing and Launch Strategy:
Our marketing team can help develop a comprehensive marketing strategy to generate excitement and attract customers. This strategy includes social media campaigns, partnerships, web development and promotional events to create buzz around the launch.
OFFERING A FREE CONSULTATION
Turn Your Hospitality Idea into Reality
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Online Resorces
Courses & Downloadable Documents
OPERATIONS MANAGER
Matthew Sawyer
Expert knowledge in service functions, staff, training, management and supply chain.
COMPLIANCE MANAGER
Debbie Pooley
Expert in food and hygiene, compliance management, and safe systems of work in food production.
BUSINESS SUPPORT
Rieko Ogino-Stamford
Financial analysis, strategic support, development and planning.
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OUR LATEST BLOG
Our Latest News And Insights
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